Successful products are based on a deep understanding of customers’ problems and needs and the corresponding context, since customers’ behavior is nearly impossible to predict. Validating ideas and assumptions directly with customers is the best way to deal with natural bias and conflicting internal interests.
Product development means to pick the right options out of countless possibilities. Tangible, concrete prototyping helps driving decisions and validating concepts with customers.
In an increasingly complex and unpredictable world no idea is successful right from the start. Many iterations are required to find a relevant customer problem and a suitable solution enabling a sustainable business model. Fast and focused experiments help to learn heuristically and hypotheses-driven.
We meet surprisingly many UX people who are dissatisfied with the way UX works in their companies. And vice versa, surprisingly many companies are not satisfied with how UX works for them. One of the first questions we usually get is how an organizational structure and processes should look like… Read more
Christian develops products in all sizes since 2008 – from single features to innovative business models. He has broad practical experience from projects with high and fast scaling products and international, cross-functional teams on basis of Scrum, Kanban, Lean Startup, Business Model Canvas and Design Thinking, working for companies like eBay Classifieds Group, Charité, Mobility Media (Bosch), Hüsges Group, eBay Motors, mobile.de, Zanox, UCANDO, WLW, Scout24, OBI, XING, Meteo Group and Betterplace.
Before founding his own company, Christian worked for the automotive supplier Hella as product manager and in the corporate strategy and planning department. He then moved on to eBay, where he was responsible for the marketing of eBay Motors. After that Christian worked on the strategic differentiation of mobile.de and was the responsible product manager for the development of the local marketplaces in Italy and France among many other projects. Based on this experience he took the product management lead for mobile.de and built up the user experience department.