What is the target, which constraints must be taken into consideration and why should we do what at all? Without a clear mandate and alignment with stakeholders, explorative product management will end in chaos. Auftragsklärung is a simple method to get clarity for oneself and all affected stakeholders to know what should be built and WHY.
- Background and elements of Auftragsklärung
- Development and updating a Auftragsklärung
Sometimes it is difficult to tell who the customer, but it is always hard to identify real problems and needs of customers. The best way is to find out is to get in direct contact with (potential) customers by using structured interviews.
- Value-Partner concept
- Interview guidelines
- Recruitment of interviewees
- Conduct and document interviews (Post-it-Method)
- Synthesize data with help of Customer Journeys and Jobs-to-be-done
Too often projects start with a very concrete solution. If there is a bit more time to dug into problems and needs of customer, it will become obvious that there are many possible solutions. Design Studio is an effective way to find valuable solutions for almost any problem. Contrary to common fuzzy brainstorming sessions Design Studio offers a clear framework and process for teams to generate a lot of ideas and then fine-tune and combine the best options to concrete prototypes.
- Idea generation and iteration with Design Studio.
All solutions are full of uncertainties. Identifying critical aspects is crucial to run the right experiments at the right time to learn fast what works – and what does not.
- Identify critical assumptions
- Develop testable hypotheses
- Design and run experiments to (in)validate hypotheses
1,250.00 EUR per person net plus VAT.
Snacks, drinks and lunch included.
Min 12 to max 16 people
Day 1: 09:30h to approx. 17:30h
Day 2: 09:00h to approx. 17:00h
German or English
Please use the contact form below to learn more and also for inquiries about individual in-house sessions.
Photo by Pascal on flickr